Technology Help

One-on-One Technology Help

The library has volunteers and staff that are available for one-on-one technology help for Sun City West Rec Center Members. One-on-One tech help is free for Sun City West Rec Center Members.

    

Registration for one-on-one tech help is required as space is limited. Register for a one-on-one in the Data Resource Center or by calling 623-544-6644. 


Library volunteers and staff can provide one-on-one tech help with:

  • General assistance and instruction with Apple devices, Android devices, and Kindles
  • General instruction on widely used programs/applications (i.e. email, Microsoft Word, Excel, etc)
  • General help downloading apps
  • Downloading the library's digital items app, Libby and downloading eBooks and eAudiobooks.
  • Basic troubleshooting of Apple, Android, and Kindle devices

Library volunteers and staff cannot provide one-on-one tech help with:

  • Computer viruses
  • Malware, spyware, or other malicious app removal or remediation
  • Fixing, restoring, or repairing a broken or infected device, app, or email account
  • Hardware repair
  • Operating system repair or re-installation
  • Setting up a new smartphone
  • Filling out online forms
  • Cannot provide medical, legal, and business advice or opinions

Basic Technology Classes

The library offers basic technology classes for Apple and Android devices, as well as using library and digital library collection. Click Here for more information on library classes.